Leisure Centre Operations

Management of Operations in the Leisure Industry is a vast subject, covering everything from Health and Safety to Customer Engagement. Our range of services below is not exhaustive. If you would like information on any aspect of your businesses operations that is not listed, please do not hesitate to contact us.

Customer Service Standards

Provide your customers and Members with the highest standards possible across every department

Mystery Shoppers

The mystery shop service offers a fantastic cost effective method of increasing Sales and Customer service

Operational Procedures

We help you establish and maintain best practice Operational Procedures


We specialise in Food and Beverage and Retail stocktakes to ensure you are able to operate at the greatest profitability