David Hopkins

Speaker at the Sales & Retention Convention

Tuesday, 25th April 2017

Here is more information about David who will be speaking at the Sales and Retention Convention.

David Hopkins of ProInsight

David is the Founder and Managing Director of Proinsight, the leisure sector’s leading mystery shopping company.

David Hopkins

Focusing on the customer journey, David will be discussing some of the UK’s latest benchmarks, insights based on mystery shopping results from over 600 leisure facilities. Proinsight’s benchmark reports cover the full sales process, as well as the critical first few interactions in clubs, and the leaving process as well.

On Tuesday 25th April David will speak in Session 4 about:

Session 4 – Mystery Shop Benchmarking

Key insights from mystery shopping and joining over 600 leisure facilities over the last 5 years. Comparing leisure with other industries – strengths, weaknesses and what is working and improving. Plus… what else needs to be done? If you want to find out what is happening in the Leisure Industry, then this is a “must go” to session.


When

Tuesday 25th April 2017

Venue: The event will be held at The Warwickshire Golf and Country Club, and will run from 9:30am to 4.30pm

Registration: 9.30am for 10am start
Lunch: 12.30pm
Finish: 4.30pm


Bookings for the Sales & Retention Convention are now being taken, book now.