David Hopkins
Speaker at the Sales & Retention Convention
Tuesday, 25th April 2017
Here is more information about David who will be speaking at the Sales and Retention Convention.
David Hopkins of ProInsight
David is the Founder and Managing Director of Proinsight, the leisure sector’s leading mystery shopping company.
Focusing on the customer journey, David will be discussing some of the UK’s latest benchmarks, insights based on mystery shopping results from over 600 leisure facilities. Proinsight’s benchmark reports cover the full sales process, as well as the critical first few interactions in clubs, and the leaving process as well.
On Tuesday 25th April David will speak in Session 4 about:
Session 4 – Mystery Shop Benchmarking
Key insights from mystery shopping and joining over 600 leisure facilities over the last 5 years. Comparing leisure with other industries – strengths, weaknesses and what is working and improving. Plus… what else needs to be done? If you want to find out what is happening in the Leisure Industry, then this is a “must go” to session.
Tuesday 25th April 2017
Venue: The event will be held at The Warwickshire Golf and Country Club, and will run from 9:30am to 4.30pm
Registration: 9.30am for 10am start
Lunch: 12.30pm
Finish: 4.30pm