Subject Summary

Maintaining is as important as gaining. Promote Leisure offers a range of retention services and courses to benefit your business.

Topics covered during the day

Monitoring Member usage
Magic moments
Customer surveying
Understanding why Members leave
IT solutions for retention

Membership Retention is a fundamental part of Club Operations. This course will benefit, Receptionists, Fitness Consultants, Membership Advisors and any Member of your team involved with Front of House operations.

The course is restricted to 12 delegates per venue to ensure all attendees achieve their personal objectives.

Fee includes:
A comprehensive course manual and progress follow up
Tea, coffee, water, soft drinks, biscuits and fruit provided throughout the day (if held off site)
Lunch options will be sent through with booking confirmation (if held off site)

Click here to contact us for further information or call 01865 582 365.